TheraBox, Inc. ("we”, "our", “us”, or "TheraBox") values its visitors’ privacy. As of July 1, 2019, our previous privacy policies are no longer in effect, and are replaced by these terms. Please read on further for the terms of our current privacy policies. From time-to-time, we reserve the right to make changes and amendments to these terms – please check back here for new updates.
The network of web sites (collectively, the “Web Sites”, “Sites”, or “Site”) operated by TheraBox Inc., or its affiliates, subsidiaries, assigns, successors, brands, licensors, licensees, and/or agents (“TheraBox,” “TheraBox Inc.” or “we”) is comprised of various web sites and web pages. The terms, conditions and notices contained herein (collectively, “Terms”) apply to all TheraBox operated Web Sites.
BY CREATING AN ACCOUNT AT THE SITE, PURCHASING/RECEIVING A PRODUCT, SIGNING UP FOR A GIVEAWAY OR LOGIN IN TO THE SITE USING SOCIAL MEDIA CONNECT, YOU AGREE TO RECEIVE FREE CONTENT AND/OR PROMOTIONAL OFFERS FROM US, ANY OF OUR AFFILIATES AND/OR 3RD PARTIES.
INFORMATION COLLECTED AUTOMATICALLY
When you use our Services, some information is automatically collected. For example, when you use our Services, your geographic location, how you use the Services, information about the type of device you use, your mobile network information, your Open Device Identification Number (“ODIN”), date/time stamps for your visit, your unique device identifier (“UDID”), and your browser type, operating system, Internet Protocol (IP) address, and domain name are all collected. This information is generally used to help us deliver the most relevant information to you and administer and improve the Services.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to maintain and improve the performance of the Services.
When you use our services, we may collect and process information about your actual location. If you have enabled location services on your phone, we collect your location information to help personalize your user experience. If you do not want this information collected by us, you can disable location services on your phone.
PERSONAL INFORMATION THAT MAY BE COLLECTED
When you sign up for an account for our Services (an “Account”), you provide us your full name, e-mail address, phone number, password, and zip code to register with us or connect to the Service via a Social Networking Site, or “SNS” (defined below).
In order to make a purchase, TheraBox or our third party payment provider will request a user to provide certain personal identifying information, which may include: name, postal address, e-mail address, telephone number, facsimile number, method of payment, and if applicable, credit card number in order to process the transaction. TheraBox may request additional information necessary to establish and maintain a customer’s account. When you receive a shipment, we record what you keep and what you return.
If you participate in one of our surveys, we may collect additional profile information.
If you participate in a sweepstakes, contest or giveaway on our Services, we may ask you for your e-mail address and/or home phone number, to notify you if you win. We may also ask for first and last names, and sometimes post office addresses to verify your identity. In some situations we may need additional information as a part of the entry process, such as a prize selection choice. These sweepstakes and contests are voluntary.
We may also collect personal information at other points in our Services that state that personal information is being collected.
Service Quality Monitoring
If you provide us feedback or contact us via e-mail or through the Services, we will collect your name and e-mail address, as well as any other content included in the message.
Information From Children
TheraBox does not sell products or services for purchase by children, and will not collect or post information from a child under the age of 13. You must be at least 13 years old to use TheraBox‘s Web site(s) and service(s). TheraBox does not knowingly collect information from children under 13. (See the U.S. Children’s Online Privacy Protection Act.)
Lost or Stolen Information
If your credit card and/or password is lost or stolen, you should promptly notify TheraBox in order to enable TheraBox to cancel the lost or stolen information and to update our records with a changed credit card and/or password.
Chat Rooms, Forums, and Bulletin Boards
If you participate in a chat room, discussion forum, or post content (text, images, photographs, videos, messages, comments or any other kind of content) on our Services, you should be aware that the information contained in your posting will be stored in our servers and be broadly available to other users of the Services who will be able to see it if you post it in an area made public, such as comments on our blogs. Your expressed opinion is your own and should not be considered as reflecting the opinion of TheraBox. We also retain information on your behalf, such as messages you send (including the content of the message and the recipient data) using your Account.
Information Collected from Social Networking Sites
USES MADE OF THE INFORMATION
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services.
“Personally identifiable information” means information that can be used to identify you as an individual, such as, for example:
If you do provide personally identifiable information to us, either directly or through a reseller or other business partner, we will:
USE OF COMPUTER TRACKING TECHNOLOGIES
No Tracking of Personal Information
TheraBox’s Site are not set up to track, collect, or distribute personal information not entered by visitors. Through site access logs, TheraBox does collect clickstream data and HTTP protocol elements, which generate certain non-identifying site usage data, such as the number of hits and visits to the Site. This information is used for internal purposes for user analysis and business decision making, which help us provide better services to you. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.
TheraBox and/or its third party vendors collects non-identifiable and personal information through the use of various technologies, including “cookies”. A cookie is an alphanumeric identifier that an Internet site can transfer to your hard drive through your browser. The cookie is then stored on your computer as an anonymous tag that identifies your computer, but not you. Cookies may be sent by TheraBox or its third party vendors. You can set your browser to notify you before a cookie is received and/or transmitted, giving you an opportunity to decide whether to accept the cookie. You may also set your browser to turn off and disable cookies; however some Internet sites and some and/or all of our features may then not work properly.
Collection of Non-Identifiable Information
TheraBox may collect non-identifiable information from user visits to the Site in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors, or measuring visitor activity on our Site. Such information is sometimes also known as “clickstream data.” This information may be used individually or in the aggregate, for other additional purposes including technical administration of our Site, research and development, customer and account administration, analysis of trends and statistics, and to help us focus our marketing efforts more precisely.
EXTERNAL DATA STORAGE
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
The Services allow you to invite your friends to sign up for the Services by sharing a referral link via an SNS, e-mail or other means, or by sending invitations throw TheraBox's referral page on the App or websites. If you choose to upload your contacts to the Service, we will receive and store those contacts’ information and use it to send invitations on your behalf when you choose to do so. When you refer someone via our App or Site, your referral will include your name and, if shared with us, your photo. If you provide us with a photo, you hereby consent and allow us to include that photo and your information with your referral.
YOUR PRIVACY RESPONSIBILITIES
To help protect your privacy, be sure: not to share your user ID or password with anyone else; to log off the TheraBox Web site when you are finished; to take customary precautions to guard against “malware” (viruses, Trojan horses, bots, etc.), for example by installing and updating suitable anti-virus software.
NOTICE TO EUROPEAN UNION USERS
TheraBox‘s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) to the United States. By providing personal information to us, you are consenting to its storage and use as described herein.
Commitment to Online Security
TheraBox employs physical, electronic, and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online, Personal information is accessible only by staff designated to handle online requests or complaints, or agents and contractors with whom we contract with to help execute the Services.
No Liability for Acts of Third Parties
TheraBox will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, TheraBox shall not be liable for unauthorized disclosure of personal information due to no fault of TheraBox including, but not limited to, errors in transmission and unauthorized acts of TheraBox staff, agents and/or third parties.
YOUR CHOICES REGARDING INFORMATION
You have several choices regarding the use of information on our Services:
If you decide at any time that you no longer wish to accept cookies from our Services for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Services or all functionality of the Services. If you have any questions about how to disable or modify cookies, please let us know at the contact information provided below.
Changes to Personal Information.
You may change your personal information in your Account by editing your profile within your Account. You may request that we delete your personal information in your Account, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain your information for fraud prevention or similar purposes.
Information Disclosed to Third Parties
You have the right at any time to cease permitting personal information to be collected, used, or disclosed by TheraBox and/or by any third parties with whom TheraBox has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting TheraBox via e-mail at firstname.lastname@example.org. After processing the cancellation, TheraBox will delete customer or prospective customer’s personal information from its data base.
ACCESS RIGHTS TO DATA
Information Maintained by TheraBox
Upon your request, we will provide a reasonable description of what types of personally identifiable information TheraBox maintains in its data bank. TheraBox can be contacted by e-mail at email@example.com.
Corrections and Changes to Personal Information
Help TheraBox keep your personal information accurate. If your personal information changes, or if you note an error upon review of your information that we have on file, please promptly e-mail TheraBox at firstname.lastname@example.org and provide the new or correct information.
Questions, Comments, Problems and Complaints
SOCIAL MEDIA CONTENT POLICY AND ACKNOWLEDGMENT
In addition to any rights we may have in Your Content or Comments, by posting content, including but not limited to photographs, videos, comments, and your applicable social media handle to TheraBox-labeled social media, posting such content to your social media accounts using the tag #mytherabox or otherwise associating such content with the tag #mytherabox or other hashtags sponsored or affiliated with TheraBox (“Social Media Content”), you grant TheraBox and any of its third-party content management providers (collectively, the “Licensing Parties”) a perpetual, irrevocable, royalty-free, non-exclusive, transferable, sublicensable right and license to display, copy, publish, distribute, transmit, print, create derivative works from, alter, edit and/or use your Social Media Content in any manner to be determined in TheraBox’s sole discretion, including but not limited to on webpages and social media channels operated by TheraBox, and for other marketing and promotional purposes, in any media now or hereafter known, with no obligation to you whatsoever. To the extent your social media username, real name, image, appearance, voice, likeness, caption, location or other identifying information (“Identifying Information”) are included as part of your Social Media Content, you hereby grant the Licensing Parties the right and license to use such Identifying Information in connection with any use of your Social Media Content. We will make commercially reasonable efforts to credit you for any such Social Media Content by posting your handle or byline, however we make no assurance to do so and you agree that we are not required to do so.
When you use the hashtag #mytherabox or other hashtags sponsored or affiliated with TheraBox, you represent and warrant that (i) you own all rights in and to your Social Media Content, or are not aware of any third-party rights that must be obtained to grant the Licensing Parties the rights provided herein; (ii) all person(s) appearing in your Social Media Content have granted permission for the uses and rights described herein; (iii) you are of legal age to consent to this agreement; and (iv) you are not aware of any reason why the use of your Social Media Content by the Licensing Parties as described herein will violate the rights of any third party or any law. You agree you will not post or encourage others to post Social Media Content that is unlawful, harassing, defamatory, obscene, libelous, or otherwise objectionable.
Except with respect to Your Content, you acknowledge and agree that, as between you and TheraBox, TheraBox owns all rights, title and interest (including all intellectual property rights) in the Service and all Content and other materials within the Service. The Service is protected by U.S. and international copyright, trademark, patent and other intellectual property laws and treaties. Either reserve all rights not expressly granted to you.